Sasol
Worst Service And attitude

I went to Sasol Garage in Mamelodi next to Denlyn to get petrol, the consultant by the name of Happiness Ndebele was helping me, i gave her R50 and asked her to put in R50 petrol and she put R40 and walked away after that, luckily i checked and realized that she only put R40, i called at her to come back and asked how much i gave her which she still had in her hand, she checked and came back to put it more, she frowned and gave me very bad attitude. I would have loved to think that this was a mistake and an apology would have been proper, but i am not sure cause of the attitude i got from her if she was trying to rip me off hoping that i would not check and was not pleased at the fact that i realized. I asked for her name and she refused to give it to me, i had to walk out of the car and go ask for her name in the garage as she did not have a name tag on. I refuse such bad service and attitude esp for something that i am paying for. I think Happiness Ndebele should be disciplined if not dismissed as she doesnt seem to value her job let alone understand what customer service is and what it means, it's a shame to have her represent Sasol like that!

Company: Sasol
Country: South Africa
City: Mamelodi

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