Multi Franchise
Bad Service at Kia Boksburg

I took my car for servicing after 1500km on this day. When I later go collect my car they tell me that everything is fine. But, to my surprise, the following morning, I found oil leaking from car which wasn't happening before I took it in. I took the car back to try and find out what is wrong. When I arrived I found the person who was working on the car (Herman Jooste). When I asked him about the leakage and he didn't know. He didn't even know what he did to my car the previous day, nor did he remember the car. They took the car in again to check on the oil leakage. They give me the car back however there wasnt anything written in my service book. No record of what was done to my car. After I complained they took my service book and stamped it without specifying what was serviced. They refused to let me talk to the workshop manager. I waited for a long time and so I left without being assisted. Until today they have not got back to me

Company: Multi Franchise
Country: South Africa
City: T/A East Rand Mall Multi

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