GWM SA
GWM - Very bad product and service

I've bought a new GWM 2.5 TCI Dubble Cab 4x4 on the 11th of January 2013 from GWM Nelspruit so that I don't have to struggle with a secondhand vehicle.
On 4000kms the slave cilinder on the clutch broke and on 8000kms the headgaskat blew.
On 14000kms GWM Gateway (Umhlanga Rocks) ''changed' the enjin.
On Friday, 13 September 2013, I received my bakkie after 6 weeks of repairs.
I was on my way to Nelspruit from GWM Gateway.
The new enjin broke about 150kms from GWM Gateway.
This has cost me a lot of money everytime, seeing as I had to travel back and forth on my own expenses and I had to keep calling GWM Umhlanga and Durban, and GWM refuses to refund me for all the expenses made.
When my bakkie was in for repairs, GWM Durban (head office) didn't even give me a courtesy vehicle.
I had to struggle on my own without a vehicle.
The service manager in Durban (head office) don't care about you as a customer.
And now, I'm sitting without a vehicle again.
I had to make a plan to get back to Nelspruit without GWM's assistance.

Company: GWM SA
Country: South Africa
City: Durban

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