Northwest Nissan
Bad Customer Service

In 2012 I brought new Nissan Juke Acenta great service from Len new business sales manager.
In 2013 I wanted to trade my car in for bigger X Trail that they had on the floor and contacted Hennie Potgieter used car sale man.

I gave him all my detail on the Juke and even had to request the settlement on my car and mailed that to him.

Usually the dealers request this themselves.

Then a week later not hearing anything from Hennie I received email from them:

Dear Quentin

regrettably we here at Northwest Nissan were not able to assist you with your enquiry.

Sincerely
northwest Nissan

Nissan you have lost customer.

I have brought VW and Toyota before this is the first time I ever that I got treated like this not acceptable.

Quentin
0726014637

Company: Northwest Nissan
Country: South Africa
City: Northwest

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