Avis
Unauthorised deduction from credit card

Be aware. Despite the fact that it was pointed out to the Avis official that the vehicle was damaged at the time of taking delivery- and him making a note to that effect-Avis deducted an amount from my credit card. Issue was taken up with Avis on at least 3 occassions but promises by their complaints department to revert back to me never materialised. The alleged damage was never pointed out to me at the time that I returned the vehicle and they only informed me about a week after I had returned the vehicle about the damage= anyone could have been responsible. Avis could not show/indicate the alleged damage (eg, despite my requests= I pay now for something which was not caused by me, nor of which the extend have been indicated to me. Rental agreement no 748569776.

Company: Avis
Country: South Africa
City: Hatfield

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