Moto-Lube
DAMAGED BRANCH MANIFOLD & FUEL INJECTION SYSTEM

2007 model citi 1.8i (mp9 system)
My vehicle goes in for major service (105 000) costing me 899 (groupon voucher).
It comes back sounding like a truck. I get told that it's wear & tear, mechanics find the fault & tell me that they would have to remove the fuel injection system to remove the branch & get it repaired. I get charged an additional 945.00 to have the cracks welded on my branch manifold. Once job is completed i pickup vehicle & this time a strong petrol smell comes out of engine while driving, i find that a HUGE puddle of fuel is sitting on the intake manifold, i take the vehicle back & now get told that it will cost 1800.00 to replace injector seals. How do you end up being charged 3 times the amount of what you initially only took your vehicle in for??? I contact complaints at & get told that someone from parkmore branch will be sent to craighall to assess situation. I find out that no one knows about the problem & my car is returned to me untouched & with no explanation of what's going on. I have contacted every single moto lube branch & requested for the owners details so i may consult with him directly but instead am given the run around

Company: Moto-Lube
Country: South Africa
City: Craighall

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