Volkswagen
EIGHT MONTHS

I GAVE VW BRYANSTON MY VW POLO 2 REPLACE THE TURBO IN NOV 2012, THEY HAVE GIVEN ME SERVICE, COST ME A FORTUNE. THEY HAVE COST ME AN ADDITIONAL TURBO, A CYLINDER HEAD GASKET, WATER PUMP, INJECTOR SEALS, FUEL PUMP, ONGOING OIL LEAK - THAT I HAVE BEEN TOLD. THEY HAVE CONTAMINATED DIESEL WITH MY COOLANT SYSTEM, THEY GIVE ME BACK MY CAR WITH A FLAT TYRE THE BONNET OPEN & WITH AN ELECTRICAL ISSUE WITH, CLOSING THE CAR OPENS THE FUEL FLAP, I HAVE HAD TO TELL THEM WHAT THE ISSUE IS AS THEY SEE NO PROBLEMS. IT IS NOW MID JULY & I AM STILL WAITING FOR A WORKING VEHICLE TO BE RETURNED TO ME, AN APOLOGY FOR WASTING MY MONEY & MY TIME & COSTING ME IN EVERY DIRECTION. THE LEVEL OF SERVICE IS SHOCKING, APPALLING, DISGRACEFUL. THEY DO NOT GIVE A ABOUT THEIR CUSTOMERS!!! VW SA IS JUST AS BAD, I HAVE REPORT THIS ONGOING ISSUE TO THEM, ALL THEY DO IS APOLOGISE WITH WORDS, NEVER A FULL INVESTIGATION. NEVER EVER GO TO VW BRYANSTON, I RATE THEM AS THE WORST EVER CAR DEALERS OR/AND SERVICE. AFTER ABOUT R55K, REPAIRS & TURBOS EXCLUDING ADDITIONAL CAR RENTAL COSTS ETC, LATER I AM STILL WITHOUT A WORKING CAR!!! NOTHING BUT A BUNCH OF NOT PAYING ATTENTION &

Company: Volkswagen
Country: South Africa
City: Bryanston

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