Engen Petroleum
Communication not up to standard

Good evening Mr Peter, I have a compliment & a complain, today I went to fill my tank at Othandweni S/Station, an attendant (Thulane) came to assist me, I told him that I want to fill my tank then He asked me if I'm paying using a bank card I said yes, I told him that I will swipe my card in the store, he went ask if the swiping facility was working since sometimes the facility is off, when he came back he told me that I will only be able to swipe at 7h00am when the shop opens, it was not the first time I went to the filling station to fill my tank & today was the first time I was told to wait for 7am, I stay in Katlehong & in Katlehong the are 2 Engine Filling Station (Batebang S/Station in Ramokonopi & Siyathela Retail Centre in Khumalo Valley), Batebang doesn't have swiping facility, Siyathela swiping facility is most of the time not working so I have to drive to Thokoza to fill my tank most of the time, Siyathela didn't have petrol last week Wednesday even today the is no petrol. I only fill my tank at Engine S/Station only because Engine petrol gives me more kilometers, when I'm at work I go to Mountainview in Strubens Valley & their service is 100%, I spend R6470.00 a month.

Company: Engen Petroleum
Country: South Africa
City: Thokoza

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