Caltex
The worst garage experience ever in my life

Since its the closest garage to where we stay, we use it everyday despite how slow they are. It was on a saturday, we waited for more than 10 minutes before we were served. I was with my husband and son. Instead of taking more time with the card machine, I decided to withdraw a R100 on an FNB atm. We got 5 R20. Unfortunately when we were paying, the fuel attendance told us he couldn't take our money since it had blue ink. We then asked to see the manager since we didn't have anymore money with us. We explained everything to the manger who then gave us an ultimatum to leave our belove 2year old son then we go back home to get some more money. I told her that this was unacceptable. She then started swearing at us, humiliating us infront of people calling us stupid and silly and names. Luckily my husband had his phone, he recorded everything, . That is when the other fuel attendant came and threatened to destroy his phone if he keeps on recording. It was horrible, we were treated like, humiliated. We stil have the recording of us being humiliated because the fnb atm gave us money with ink. I wil never use that garage anymore, worst service eve

Company: Caltex
Country: South Africa
City: Delft, opposite police s

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