Total South Africa
Disgusting service from Total Garage

I have been a loyal customer of this filling station since I started working at my company (January 2011 to date) because it is opposite my workplace. Last week Friday, 7 June 2013 at 16H00, I got stuck with my car there on my way to home due to some issues with the tracker system. Unfortunately, I had to wait for the tracker company to come and assist and the car could not move. Two petrol attendants (Tumi and Aklin) chased me away in such a rude manner. They pushed my car and I tried to explain the situation to them. They even called another guy whom I was told later than he works there (Nizaam). He was extremely rude, he said I am distracting their customers who want to put fuel in their cars so I must move my car. It was a bad situation as they were yelling and swearing to me. They pushed my car to the street (Simmonds) and left it slant there blocking two lanes. Another guy came to assist also from Total Garage, (Joseph) who apologised for that behaviour and offered to push back my car to the parking bay there. He identified himself as the supervisor and also, he could recognise me as the regular customer of theirs. I was totally disgusted with their behaviour.

Company: Total South Africa
Country: South Africa
City: Marshalltown - Simmonds

  <     >