Mccarthy
Horrible service

Dear McCarthy Hatfield.

We bought a Corsa lite 1.4, 2008 model from their dealership on the 1st of May 2013
It had a full service history and had just been serviced at 45000Km's.
We were given a DEKRA certificate and a 30day from sale warranty and thought all was well.
Within the first week: reverse lights were not working (sold to us, having undergone DEKRA), it smoked, lost power, and stalled.
It was returned back to Hatfield and they ran a diagnostic. They kept it for an entire day and ran it through the night to find the fault. They found no fault returned to us. On receiving the car, I noticed that the reverse lights were still not working. Apparently, when they serviced it, ran it through DEKRA and ran the Diagnostic, they failed to notice that.
I showed them that it was not working and they said it was a fuse, that they could fix.
We were also told by the Reuben, their technician that we were not to use the car charger facility, as it would short-circuit the engine.
A week later, the car began, failing to start, resetting the odometer every time it eventually started, it smoked, it would shudder and lose power again.
Being fed up with McCarthy Hatfield's ability to resolve

Company: Mccarthy
Country: South Africa
City: Hatfield

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