Debonairs Pizza
On two occassion, I got the wrong orde

Cafes, Bars, Restaurants

This may seem like an non-issue but for me it's a serious matter of concern. On two occasions, this particular Cashier decides to give me Coke Light when I had ordered Coke Zero and she sees no need to call me and inform me if what I had ordered is out of stock. Then I have to use my own airtime and spend my time calling her after my order has been delivered to enquire why she has decided to give me what I didn't order. Two weeks ago, not only was I given Coke Light which I don't drink but she had also decided to add extra cheese and what not to my pizza without me making the request. I am requesting the manager of the particular outlet to have a word with her and address this matter so that it does not happen again. This is detrimental to customer experience and efficiency of the Debonairs brand.


Company: Debonairs Pizza
Country: South Africa
City: Wonderpark
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