Nandos
Customer service at its best
- 04-04-2013
- 12
I returned a bun with a bad smell that I bought for lunch, asked for manager and Themba came and enquired about my complaint. I told him and he apologized without hesitation and asked what he can do for the inconvinience this has caused me and I said just a replacement however he went a step further and offered me a quarter meal and chips with a freindly smile and reiterated his apology. Outstanding Customer service, Thunbs Up Nandos.
Company: Nandos
Country: South Africa
City: MIDRAND - BOULDERS