Nandos
Bad Service

On the 24/02/13 I ordered 2 quarter meals at Nandos Pine Crest at 16h34, take away meals. Upon arriving home I discovered that my order was not want I have ordered. I wanted a hot meal and a mild meal. I called at 17h10 and I spoke to Zama (Manager) she asked me if I wanted the meal I told her I want the meal that is why I ordered the meal. Zama then advised that she will dispatch a driver to deliver my meal at home she requested that I dont eat the meal as she will exchange meat order, I agreed. At 17h40 Zama called to advise the drive is on his way to deliver my meal, I wen to the coplex gate to wait for the driver I stood at the gate for 30 minutes I went back and ate the meal. Zama called at 18h35 and told me the driver was getting lost to get to my place, I gave Zama my address and spoke to the driver. I went to the gate and the driver appeared shortly, I showed the Driver the meal packs with Mild stickers as well as the receipts obtained. Zama called again at 18h50 enquiring about her mild meal. I asked her what is the time now and I told her that I ate the meal as I was hungry she asked me if I was punishing her with attitude. When I bought my meal I was given attitude by Nom

Company: Nandos
Country: South Africa
City: Pinetown Pine Crest

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