KFC
What is the point of a drive through???

On the way to the airport I stopped at KFC Brackenfell drive thru to get lunch for myself and my wife. Upon reaching the collection window I was asked to "park there and we will bring your order" Now just for interest sake, what exactly is the point of a drive-thru then? If I wanted to park there and waste my time would I not have gone inside?? Anyway, the parking is actually all full and I point this out only to get a blank stare... I go park as close as I can and the wait begins. (Bearing in mind I am on my way to an international flight) 10min... nothing. 20 min... nothing. After a half hour I eventually get out of my car and go to the window as the drive thru is now empty. Where is my order? Oh they could not find me so they gave it to someone else. Speechless. I will drive 10km to go to KFC Cape Gate or Durbanville rather than use this pathetic KFC again!

Company: KFC
Country: South Africa
City: Brackenfell

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