KFC
Word of mouth kills or builds a business

They have an option of callin and order over the phone and get it deliverd to u around the mall, so I placed an order of which I spoke to a very polite nd humble lady whom I cnt remember her name, a few second I realized I need sumthn extra to go along with my order so I call again and stating who I was and what I needed, the the lady jst gave me attitude wen answering the fone, say ja to me then I politly told her dat we do not answer fone calls like dat since am also in the retail business bt who was I kinding she dd nt hv any intrest wat so ever thn I told her plz live because I see u have an attitude so I wil take my order else where, dat dd not bother her at all.bt because I spoke to a different lady at first who was nyc my order was alrdy on the way whch I enjyd and gladly paid for so I informd the trainee lady dat deliver dat pls infor ur co worker that am going to take this further as I was not happy.

Company: KFC
Country: South Africa
City: Menlyn park mall

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