Luigi's Pizzeria
Abuse of Groupon Opportunity

We recently purchased a Groupon voucher. Once we received our pizza's we queried the amount topping applied. The waitron went to find out and when they came back indicate that it was so little because of being a Groupon. I then asked the Owner/Manager where the Camembert was on my pizza (very distinct flavour) and insisted it was there, and that was that... The cherry on the cake was when I asked to have a takeaway of my last 2 pizza slices, and they indicated I couldn't. When I asked the Waitron they mentioned it was because it was a Groupon.

When leaving the owner was nowhere to be seen.

Unfortunately we had no problem with our Waitron, very pleasant and helpful with our queries, however they were obviously instructed by the owner to be stingy.

This purely on the owner, and is a complete abusive of a great Groupon incentive.

Groupon is there to promote your establishment. I, and anyone I talk to, will never go back to this Luigi's again...

Company: Luigi's Pizzeria
Country: South Africa
City: Riverclub

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