Outsurance
Still waiting for a new vehicle

As per previous complaint, my vehicle was damaged whilst under the care of Outsurance and its service provider. The one positive thus far is that Outsurance has promised to give me a NEW vehicle.

However I have the following concerns:
1. Over ONE month has gone.
2. Contact with Outsurance has been initiated by me (95 % of the time)
3. There is no urgency on the part of Outsurance, considering that I am " VEHICLE-LESS" for close to a
month.

I am continuing to make payments on my vehicle loan. Is this not the responsibility of this huge conglomerate. I urgently require a TIMEFRAME from Outsurance outlining to me when this entire nightmare will end Going this route is the only option I have considering the intransigence of this company. To get to speak to the following persons (who are dealing with my case), Yasmin, Siyabonga, Ricardo Martin, is a mission in itself.

Awaiting a response IN WEEK 5.

Company: Outsurance
Country: South Africa
City: Centurion

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