Virgin Money South Africa
Virgin monster money

Business & Finance

I had opened my credit card with virgin money, it was approved and they sent though uti couriers to collect the documents. I was told to give all the documents to UTI, so I did.
2 weeks later without any contact I called them and I was told to go to ABSa bank and get my PIN to start operating on the card. I deposited cash into my card, so that i can hire a ca on mY trip... When I went to ABSA, a pin could not be activated, so we called virgin who told me that Oosthuizen has placed a hold on my card because there are documents he/she needs, I arranged for the documents and throughout the day I could not get hold of him to lift the hold. No one in virgin could help as they told me he/she was the only person that can lift the hold.

I am at the airport, stranded, cant hire a car, cant access my money paid into the credit card. Oosthuizen ir virgin dont care. Please guys STAY AWAY from wannabe's.


Company: Virgin Money South Africa
Country: South Africa
City: All of them
  <     >  

RELATED COMPLAINTS

Virgin Money South Africa
Poor Service

Virgin Money South Africa
Virgin horror money

Virgin Money South Africa
Fica Requirements sent but never received

Virgin Money South Africa
Unacceptable incompetence - FICA

Virgin Money South Africa
Poor communication regarding credit card

Virgin Money South Africa
Virgin Money & ABSA Bank - bad service

Virgin Money South Africa
Of FICA Documents

Virgin Money South Africa
You need to pay for something you cant use

Virgin Money South Africa
Virgin Money Credit Card Hassle

Virgin Money South Africa
Virgin Money lost my documents