Standard Bank
OUTRAGED BY AN UNAUTHORISED TRANSFER

Business & Finance

I have been retrenched as at 30/12/ 2010 and have been unemployed since January 2011. Since then I have conducted my accounts in a good manner until 7months ago. I am a single parent and have no other supporting income. All my other accounts have been handed over and contact has been made with me by the respective creditors. After many attempts and interviews I have secured a permanent job appointment March 2013.I have contacted all my creditors and already made arrangements to start servicing my accounts as some of these accounts have now reached the summons stage. On the 20th of March I received my 1ST salary only for my account to have an unauthorized transfer of an amount of R4000.00 conducted by the accounts recovery to service this account without my knowledge. I have been handled in an extremely unfair manner in this regard due to the following reasons: I have not been contacted by the respective department handling this account, to make payment arrangements, neither by phone nor by mail. Had this been done, they would have known of my unemployed status. As soon as they saw my salary going into my savings account, action was taken by themselves to transfer this amount.


Company: Standard Bank
Country: South Africa
City: LEGAL AUTO RECOVERIES
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