Standard Bank
EXCELLENT SERVICE

Hi Dawud,

After months of frustration, hundreds of calls to Standard Bank, and evenutally my last resort Hello
Peter, I finally received excellent, professional customer service from you.

Thank you very much for taking on my case, and sorting it out quickly, professionally. You responded to my query within 24 hours. You sent me an email, my query will be resolved within 5 working days. You dealt with me in a professional manner, never getting upset, but rather calming me down.

Today, exactly 4 days from your first email, my query has been resolved.
Standard Bank should employ more staff like you, who know how to resolve and handle irrate customers.

WELL DONE and once again thank you for your professional, quick service.

I am a happy customer.

Regards

Company: Standard Bank
Country: South Africa
City: Service Recovery Unit

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