24Hour Mobility Cellphone Insurance
Cell phone claim
- 03-19-2013
- 32
My cell phone was on friday 15.03.2013, and I called 24 Hour Mobility on tuesday 19.03.2013 and spoke to Reinhardt Collins to check up on the claim progress.
There was a technicality caused by the MTN store where I purchased my phone that resulted in my claim being declined, which also delayed the process, and I was so furious at the incompetence, but Reinhardt in his professional and very efficient and friendly manner sorted out the problem without delay and sourced a new phone for me. He really went the extra mile, I had my new phone that afternoon. Thank you Reinhardt Collins for your professional and prompt attention to my claim.
Thanks for your passion and dedication in dealing with your clients.
Company: 24Hour Mobility Cellphone Insurance
Country: South Africa
City: Johannesburg