Discovery Insure
Discovery Insure - might as well not be insured

Discovery phoned me to take over my insurance after being insured for 10 years at previous insurer. I did not ask them. Discovery insured, waited until the unfortunate happened and a claim was handed in to start with tricks. When you hand in a claim they will send a firm to value your possessions. Why not immediately after the policy has been instated? Then inflate the values so that you would be under insured. Simple things like DSTV PVR for R2500 even though its advertised at R1499. Dining room suite R10000 more and our bedroom suite at R25000 more than the brand new price. We asked to be covered on same amount as previous insurer's valuation. Phoning Discovery to talk about this, they inform us that the claim has been settled. If telling them its not they promise to phone back. Still waiting. NOW THEY ASK FOR QUOTES FOR EVERY THING IN MY HOME TO FIX THEIR FAULTY EVALUATION. Ask your clients this in the beginning so that we could stay with their previous insurer. Furthermore I mailed to inform them that DQ Track is still not installed in my car, I am sure when something happens, that will be my fault as well, and car will not be covered. Speak to your clients!

Company: Discovery Insure
Country: South Africa
City: Johannesburg

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