African Bank
IRRITATING PHONE CALLS ON PAID LOAN
- 03-13-2013
- 27
I HAD A LOAN WITH AFRICAN BANK THAT I SETTLED IN 2011. I RECEIVED A PHONE CALL FROM AFRICAN BANK LAWYERS DEMANDING THAT I PAY UP THIS LOAN. I AM BEYONG IRRITATED AS THIS LOAN WAS SETTLED. I PHONED AFRICAN BANK AND WAS PASSED FROM PILLAR TO POST TO TRY AND RESOLVE THIS. THEY HAVE CONFIRMED WITH ME THAT ON THEIR RECORDS I DO NOT OWE THEM AND THE BALANCE IS 0. WHY THE THEN AM I GETTING CALLS FROM RUDE CALL CENTRE AGENTS DEMANDING PAYMENT. I WANT THIS ISSUE RESOLVED CAUSE IT IS AFFECTING MY CREDIT RATING AND I HONESTLY DO NOT HAVE TIME TO BE EXPLAINING MYSELF OVER AND OVER AGAIN ON A DEBT I DO NOT OWE. AFRICAN BANK MUST UPDATE THEIR SYSTEMS ACCORDINGLY THEY GAVE MY DETAILS TO THE LAWYERS AND THEY NEED TO SORT THIS OUT.
Company: African Bank
Country: South Africa
City: HEAD OFFICE