Nedbank
DISGUSTING SERVICE WITH NEBANK HOMELOANS!!!

I applied for a further loan with nedbank on my bond, it was granted with a rate of 8.5% I then put in a motivation for them to relook at my rate because the rate I had prior to my further loan was 7.65% and I felt that I had a good payment record with Nedbank Ive never defaulted, I had my bond paid off in 7 years. I currently have a stop order from my salary for R2000 on a bond repayment of R1170. After my motivation Nedbank came back to me and said sorry our quote was wrong, your rate should have been 8.65% even more than what I had been unhappy about. I was called and said I need to re apply for the loan which took me almost a day to get all papework in order because the quote expired. I was never informed of this. Today I recieved a mail my loan was reinstated but they can do nothing about the rate that they made a mistake on. This after I opened a invesment account and savings account with them.

Company: Nedbank
Country: South Africa
City: Homeloans

  <     >