Virgin Insurance
Poor work service and Etiquette

Good day Mrs Bresler

From: Vicky De Beer [Email Removed]
Sent: 03 January 2013 10:03 AM
To: Debbie Bresler

Trust that you are well.

As per our conversation this morning with the increase amount after corrected the address the premium will be equalised to the old premium of R594.49 however you will be receiving email showing that you're premium will be R792.33. Please ignore this email as you will received and update email shortly with the premium of R594.49. Hope you find this in order should you have any queries please do not hesitate to call me for future assistance.
Thank you

Yours Faithfully
Vicky de Beer
Ring Fence Middle Office
Telesure Group Services
Tel: 011-489 4242

Today I get a mail
Good day Mrs. Bresler

The email dated 04.03.2013 refers.

Kindly note that a decision was made by management that we cant equalize your premium after correcting the area code. Management has advised that you have had full cover for 2 years at a discounted rate.

.
VIRGIN INSURANCE YOU CANNOT CHANGE AGREEMENT AT WILL PLEASE
HOUNOR THE ORGINAL MAIL AGREEMENT AS ABOVE If you have issues with this please get a manager to contact me

Company: Virgin Insurance
Country: South Africa
City: Telesure Group Services

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