Absa
Empty promises

On 15 January I sent an e-mail to ABSA requesting information as to why my internet banking charges debited to my banking account differed from the cost statement I obtained from internet banking. A simple request I thought. I have now in all submitted five e-mails regarding this and each response I have received is that they are waiting on thier IT department for the information... what now more than 6 weeks!! Even approached my Relationship Manager without success.
I have recently held discussions with First National Bank and will in all probability move ALL my accounts and savings over to them.

Company: Absa
Country: South Africa
City: Head Office

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