Standard Bank
Closure of application with full documantation

We applied for a bond switch with standardbank because my wife is an employee of standardbank. We were asked to fax through all the required documentations and that we did. Then a phone call came in that 2 documents were missing then i quickly faxed the missing documents through to home loans. We then waited and waited for a responce for two weeks but nothing was said only to find out that our application was closed on the system for incomplete documents that came as a suprise because i faxed through the outstanding documents before they closed the application this is really disappointing to get such treatment from our trusted standardbank please attend to this matter argently.(Application number 4322977).

Company: Standard Bank
Country: South Africa
City: PBB OSS JHB Customer Lia

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