First National Bank
False Advertisement: CellC Data Contract

Late November 2012 I took out a 2Gig micro sim package for R99 a month from FNB which is administered by CellC and 1st month things went well, 2nd month CellC deducted over R350 on my bank account due to errors on their part and I complained about this and I was promised matter will be sorted and I will also have a credit on my account. This month on the 24th Feb CellC deducted R524.38 which I find absolutely rubbish because my contract I took says I pay R99 per month for 2Gig and last month we had agreed with CellC that my contract should be 2Gig every month with nothing else should I exceed my 2Gig. Surprise surprise CellC took me for a ride for the 2nd month and I paid for something that I didn't sign up for. This is not the contract that I signed for and now CellC refuses to sort this matter out as they keep telling me that this is an open contract and I dont understand how something that is advertised at FNB for R99 a month turns out to be an open contract and customers has to pay over R500 a month. I am aware of my rights and I need this matter sorted or both companies are going to end up in newspapers and court. Suing is not an issue for me

Company: First National Bank
Country: South Africa
City: Johannesburg

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