First National Bank
The Changing Bank... and not for the better!

I have been a very happy client with FNB for several years and have honestly never had a bad thing to say about them. Over the following months FNB has changed a number of their policies which has ultimately aggravated my "happy banking" experience with them. I've been earning ebucks on my cheque account for 5 years now and upon initialising my home loan with FNB, I was informed that should I want to continue earning ebucks I must Agree to their Marketing Consent. But I will not earn ebucks on the transactions made on my Bond account, I will continue to earn ebucks on my cheque and credit card - which, let me repeat I had Already been earning for years... Ridiculous! This was one of there various new policies initiated in 2012.
Yes, I understand that its what some would consider a minor issue but for those potential and existing clients of FNB who feel the small things can some times out-vale the big things - Watch out!! FNB intends on making our banking lives with them even more difficult, especially if they continue on this path.
Word of advice to FNB - Thorough market analysis will do you well, your clients of Today will Not Tolerate your incompentencies and shortcomings.

Company: First National Bank
Country: South Africa
City: Headoffice

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