Hollard Insurance
HOLLARD (MY PRIME CONTRACTOR_ BLAMES SUBCONTRACTOR

INSURED'S CAR INSURED BY HOLLARD, WAS IN ACCIDENT MORE THAN 4 WEEKS AGO, HOLLARD PROVIDED HIRED CAR AND PROMISED DELIVERY OF DAMAGED CAR IN FOUR WEEKS -NO PROGRESS REPORT WAS PROVIDED BY HOLLARD AFTER THAT REGARDING PENDING OR UNFOLDING BOTTELENECKS AND IN THE FORTH WEEK THE INSURED ENQUIRED FROM HOLLARD AND WAS REFERRED TO HOLLARD SUBCONTRACOR (PANELBEATER GREAT SOUTH AUTOBODY) AND IN ADDITION, SINCE CAR HIRED CAR WAS DUE FOR RETURN HOLLARD WANTED THE INSURED TO ORGANISE WITH SUBCONTRACTOR A COURTESY CAR. ON ENGAGING THE SUBCONTRACTOR/PANELBEATER IN THE FOURTH WEEK, PANELBEATER COULD NOT LOCATE THE CAR IN THEIR SYSTEM, AND TO MAKE MATTERS WORSE, PANELBEATER POINTED TO A FURTHER 3 WEEK DELAY AS THERE WERE NO PARTS FOR THE DAMAGED CAR, NO COMMUNICATION ABOUT ALL THIS FROM INSURED'S PRIME CONTRACTOR HOLLARD INSURANCE (CLAIM REFNO IS 754284) FOR THE INSURER THE CAR IS AN ESSENTIAL BUSINESS TOOL, REQUIRED DAILY AND FOR LONG TRIPS AND HOLLARD HAS BEEN VERU INSENSITIVE TO INSURER'S PLIGHT AND IS UNASHAMEDLY ABDIGATING ACCOUNTABILITY - THE INSURER IS CONTRACTED TO THE HOLLARD AND SHOULD NOT EVEN BE COMMUNICATING WITH HOLLARD'S SUBCONTRACTOR. SHOULD B ADDRESSED TODAY URGENTLY.

Company: Hollard Insurance
Country: South Africa
City: CLAIMS

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