Standard Bank
Slow response to communication

Business & Finance

Sequence of events: Wed 30 Jan 2013 16:05 Respread application emailed to [Email Removed] Thu 31 Jan 2013 10:44 email read Fri 1 Feb 2013 16:07 message on home phone from Mary to phone back but only open in week and I provided my work phone!! Mon 4 Feb 2013 10:00 try to phone 0861102347 three times, calls are dropped Tue 5 Feb 2013 08:07 resend email Thu 7 Feb 2013 10:02 phone 0861102347 talk to Makoma only page 1 of the 3-page application is on the system, propose resend, email sent at 10:08, read at 15:24. Receive call on 18 Feb 2013 (11 days later!!) from Andries, he says they still only have the 1st page on their system. He suggests faxing, let's see what happens.


Company: Standard Bank
Country: South Africa
City: Vehicle and Asset Finance
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