First National Bank
A activity cannot be reversed

It very annoying to be sent from pillar to post over the phone to reverse an unauthorized transaction, only to be told that for that to happen I have to go to the branch. I've been on the phone with fnb staff for more than 30 minutes. None of the call center staff knew this?
I'm sitting now with an unauthorized transaction on my account and can only go to branch on Monday.
and debit order people cannot do anything about it, what's silly is for clients in distress to be told 30 minutes into trying to rectify the problem at their cost that they cannot.
I'm sick and tired of happening at FNB, Nedbank here I come.

Company: First National Bank
Country: South Africa
City: Call center

  <     >