First National Bank
No Service!!

To whom this may concern.

Why is Lorraine Kok not responding to my emails and Questions?

This was her response on 29 January:
"Dankie vir die state - julle aansoek is deurgegee vir verwerking.
Julle verwysing nommer is 58236 - sodra daar nuus is sal ek laat weet.
Dit neem tussen 7 - 12 werksdae vir 'n antwoord".

It is longer than 12 days and no response...
I have sent her 5 emails this week and she did not respond to one of them. Is this the way FNB treats their clients or is this just normal practice at FNB??

Worried Client

Company: First National Bank
Country: South Africa
City: Home Loans

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