Bruma Finance
Paid up account not being settled at accounts

Hello Peter,

In August 2012, I've phoned personally the accounts department of Bruma finance to do EFT payments on my account. The ref nr the lady to whom I spoken gave me an incorrect ref nr. After 2 months statements that I received I follow up 2 payments made in July as well as in August which were not reflecting on my statement. The person I've spoke to informed me I was given the incorrect ref nr. Since August 2012, I battle to get this account sorted. They sending me sms's that it's but isn't it to give a customer the incorrect ref nr and refusing after several emails of proof of payment to settle the account and pay back the advance I've paid on the account. Can you please assist.

Company: Bruma Finance
Country: South Africa
City: Johannesburg

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