Direct Axis
Account settled but remains active

I have settled my account in full but it remains active on my FNB profile. I have called and e-mailed Direct Axis and I am told that the process of closing an account takes 48 hours. The account was settled in full by 01 Feb 13 and I think we can agree that 48 hours have been seriously exceeded.

Please close and remove the account from my banking profile

Company: Direct Axis
Country: South Africa
City: Customer Services

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