Absa
ABSA & THEIR ATMS ARE THEIVES

LAST FRIDAY 01-02- 13 MY DAD & I (I HANDLE ALL HIS FINANCES) WENT TO DRAW OUT CASH FROM A ABSA ATM IN VERULAM PICK N PAY

IT WAS AROUND 14:03, I INSERTED THE CARD & REQUESTED THE AMOUNT OF R1450

THE ATM TOOK A FEW MOMENTS & THEN THE CARD & SLIP CAME OUT

IT STATED THAT THIS TRANSACTION CANNOT BE COMPLETED - UNSUCCESSFUL, TRY LATER 72

MY DAD GOT A SMS ON HIS PHONING STATING THAT THE AMOUNT OF R1450 WAS DEDUCTED FROM HIS ACCOUNT

WHEN WE WEN TO THE ABSA BRANCH IN VERULAM THEY SAID THAT HE MUST GO TO STANDARD BANK AS HE IS A STANDARD BANK CUSTOMER

WE HAD TO RUN AROUND FROM ABSA TO STANDARD BANK AND WAIT FOR MORE THAN 2 HOURS

EVENTUALLY STANDARD BANK GAVE US THE REF: 51719666 AND SAID THAT WE SHOULD CALL ABSA ON 0860 101 341 AS THEY HAVE LOGGED A DISPUTE

ITS MORE THAN 7 DAYS NOW & WE HAV NOT EVEN BEEN CONTACTED

PLEASE RETICFY THIS SITUATION IMMEDIALTEY, OTHERWISE WE WILL TAKE THIS MATTER TO THE PRESS AND THE OMBUDSMAN

THAT MONEY WAS HIS SALARY AND WE HAVE TO RUN AROUND IN CIRCLES & WAIT JUST BECAUSE YOUR ATM IS OLD & OUTDATED

PLEASE CONTACT MY DAD ON ON 0 7 3 3 6 3 0 0 9 9

Company: Absa
Country: South Africa
City: ATM / ACCOUNTS

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