Standard Bank
Cant change postal address

So, you phone the call centre, enter your card number and your pin (they do tell you not to give it to anyone as this is a security breach) and then you wait for 7 minutes to get your call answered. Only to be told, that they cant change your postal address as this would be a security breach, I need to go into a branch!!!

Guys, you have my card and pin number and I have identified myself, what more do you want.

Also I have changed my address with your two competitors FNB and Nedbank over the phone, so guess what, keep wasting your money and sending the statement to the wrong address because I am not going to queue in your branch to change it.

Company: Standard Bank
Country: South Africa
City: Credit cards

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