Capitec Bank
POOR SERVICE
- 01-27-2014
- 50
I NEVER RECEIVE ANY LOAN BALANCE STATEMENTS FROM CAPITEC I NEVER RECEIVE ANYTHING FROM THEM, WHEN I QUERY SOMETHING THERE IS ALWAYS A PROBLEM. SO WHAT HAPPENED NOW, BECAUSE I DON'T HAVE ANY IDEA WHAT THE IS GOING ON WITH MY ACCOUNT FOR SOME REASON I AM NOW IN ARREARS WITH MY LOAN PAYMENT AND CAPITEC JUST WENT AND OUT MY NAME ON THE CREDIT BERAU FOR BAD CREDIT WITHOUT GIVING ME ANY INDICATION THAT MY LOAN WASN'T'T PAID, AS I RECEIVE MY PAY WEEKLY AND THE DEBIT ORDERS GO OFF WEEKLY I DIDN'T'T NOTICE THAT THE INSTALLMENT ISN'T GOING OF, SO NOW I AM BLACKLISTED WITH A BAD CREDIT RECORD BECAUSE THERE IS NO COMMUNICATION FROM CAPITEC, IF THE PHONED ME IMMEDIATLY TO TELL ME OR SENT ME STATEMENTS TO SEE THAT I AM IN ARREARS I WOULD HAVE PAID IT AND GET IT UP TO DATE. I NEED THIS TO BE FIXED AND MY NAME TAKEN OF THE BAD CREDIT REPORT. I DON'T UNDERSTAND WHY I DON'T RECEIVE ANY STATEMENTS ON MY LOAN OR ANYTHING OF THE SORT. IF THIS ISN'T FIXED I AM GOING TO EVERY NEWSPAPER AND EVERY PUBLIC SECTOR I CAN FIND TO GET THIS SORTED OUT.
Company: Capitec Bank
Country: South Africa
City: Nigel