Discovery Insure
Discovery Insure Reneges on Claim

To whom it may concern

I submitted this complaint on Hello Peter last week. I was told via the site that the matter has been escalated and that I would be contacted. Since then, nobody has contacted me. I have been in contact with Jenear myself who is not management and also promised that I would be called to no avail.

I don't understand why a client that keeps his Medical Aid, Car & Household Insurance and his Credit Cards with Discovery is being treated in such a manner.

I do not want to discuss the details on a public forum any further. I would like to see a representative either at your offices or at mine.

At the end of the day, I was told my claim is approved, then not approved, then not sure, then we are working on it, then management would call, then nobody calls, then...

Here is the link for the original complaint, please note the comments that were made regularly and never responded to as was promised.

https:///discovery-insure/complaints/discovery-insure-reneges-on-claim-1301089

Company: Discovery Insure
Country: South Africa
City: Gauteng

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