African Bank
Arrears

I got a call from the bank's consultant informing me that my account is in arrears. I lost my job right after obtaining credit with the bank in 2011 and right after getting another one I resumed with payments. I haven't missed any payment so far. The consultant told me that I need to start paying off the arrears as they would have a negative impact on my credit and the bank will blacklist me. What i didn't understand is that she said I needed to make a separate arrangement from the one that I already have. Does this mean I will pay two installments on one account, the actual loan installment & the arrears installment? She couldn't explain to me as to why isn't the money for the arrears taken from the money that I'm paying already because every month when I make the payment I am under the impression that I am paying from the closing statement balance that is due. The fact that she said the bank will blacklist me If I didn't pay didn't sit well with me as I felt threatened. I am in the process of looking for a better paying job, I wouldn't want the bank to be an obstacle in that because by blacklisting me I won't get the job and wouldn't be able to pay the little that I'm paying you

Company: African Bank
Country: South Africa
City: Jh

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