Liquid Capital
Shame on you Liquid Capital

I have seen so many bad reports about this useless service provider so I thought i would add another one
I recently bought a new Huyndai and paid cash for a Maintenance plan from LQ
I phoned and emailed to cancel my old plan which was on a debit order and I received the following reply dated 11/12/2012
"I have received confirmation of your service plan cancellation confirming that there's an amount of - R 117.59 outstanding for the complete cancellation process to take place. This simply means once the amount above is received the full cancellation will reflect as a valid cancellation" I trust the above to be in correct order.
Kind regards David Leefar Moshibe | Client Services Consultant
I informed him via email that I would let my next debit order go through and they could then send me the refund.
I know that living in S.A we have to expect bad service and I really didn't expect to get my refund within a reasonable time (maybe 2 or 3 months) but I honestly didn't think that this inefficiently run company would deduct another payment at the end of January. Shame on you Liquid Capital.
If your staff do not understand how basic accounting works please send them for training.

Company: Liquid Capital
Country: South Africa
City: Gauteng

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