First National Bank
FNB Banking helping with

I sold a computer this weekend, i received a proof of payment from the person i sold it to, then waited until the payment reflected on my bank, the payment reflected on my balance but was not reflecting on my available balance. I called the bank and they informed me because this was due to the weekend and the public holiday yesterday and there was nothing they could do. The person I sold my PC to had paid and wanted the PC so I handed it over trusting the proof of payment and my online banking balance. Now I received a call from the banking informing me that the payment is and that i will no receive my money. This is the 2nd time in 6 months that i have been from due to my FNB account! Previously my card was cloned! At that point I was told not to swipe my card but to draw money, yet me are told that cards are safer then carrying cash, and now EFT's are not safe either? Now FNB says I can open a case but I must take the loss when I only handed over the PC when my balance reflected the payment! I no longer trust FNB and I will be changing banks immediately!

Company: First National Bank
Country: South Africa
City: General

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