Standard Bank
Client Loyalty Not Appreciated

Having requested a settlement on my vehicle finance account, I was told I will be charged 90 days penalty interest on top of the settlement amount. This is almost 3 instalments on my vehicle which is rather large in my opinion as an early settlement penalty. I queried whether this act was lawful under NCA and got no response. Being a loyal client of standard bank for over 20 years and currently a private banking client i expected some form of leniency by means of at least a waiver of the penalty interest considering i have all my other products with standard bank. I'd appreciate a call explaining why Standard Bank do not care about all the other money they are making from me and want to make even more with this settlement.

Company: Standard Bank
Country: South Africa
City: SBVAF

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