Absa
Bad attitute and customer service dont mix

I went to the bank to increase my limit, went to enquires. Walked up to a teller by the name of Yvonne Mathumbu. She asked for ID, I gave her my ID. She then said: "Why do I give her my ID then face the other way.' Firstly, I think the tone she used was extremely rude, I'm am not her child. Secondly, if this bank is serious about customer service this type of individual does belong in customer service. Can this be dealt with and feedback be provided on the outcome. Going forward I will be closing all services I have with this Bank. We all have bad days in the office as human beings however we need to continue striving in providing optimal client services regards

Company: Absa
Country: South Africa
City: Hazyview

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