Standard Bank
Rude. Bad manners

Called the contact centre to find out about upgrading my account. The lady I spoke to put me on hold for 4 minutes and then cut the call on me. I figure she couldn't help me because she was not trained well. Would it be too difficult to say "Sorry maam, I wont be able to assist you. Please visit your nearest branch"? Reference number for this call: xsy5882

Company: Standard Bank
Country: South Africa
City: Durban

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