Standard Bank
Bond cancellation department DISGRACE

We signed an offer to purchase 8 months ago. There was a shortfall on the bond. Standard bank requested various documents and figures from transferring attorneys in order to produce an AOD. The transferring attorneys told standard bank that these documents cost money and requested they draw the AOD with out them - as if the AOD was not granted both ourselves and the sellers would be out of pocket. Once we had all the documents standard bank then stated the property needed to be valued - WHY could they not do this before we all spent money?

The evaluator stated that the house is worth 75k MORE than it was on the market for for 2 years without selling.

We were robbed at gun point in the same house in JULY called SIMON to please let us know if sale was going through as we needed to know if we should move or increase security - he said not to worry all will be fine. We started to put up a fence after this - and stopped after the valuation - we feel so unsafe and Christmas crime spree is upon us. We even found another property to buy called Simon again again he said not to worry. STD bank only looks after themselves - They say they know how we feel - they really don't show it!

Company: Standard Bank
Country: South Africa
City: Cancellations

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