Bruma Finance
DAY LIGHT

I took out a cellphone contract with the above mentioned company. I received the phone on Friday the 22 November, till this day it has been activated. Now, I called and spoke to Tshepiso Mokoena, I told her that I want that contract cancelled as I am still within my cooling off period, she says I must pay for that phone because it has been opened. How else was I supposed to see the phone if its in good order without opening it? How would I have known that the phone is not yet activated without opening the package? This is day light. I asked her to send me the contract so that I can forward it to the lawyers, she has emailed it even now. After promising me that I will get it immediately. To think I am one of their loyal customers... I had a loan with them and paid it up before the time i set to... and this is how they treat me? Sies Bruma... Sies!

Company: Bruma Finance
Country: South Africa
City: National

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