First National Bank
Still waiting for any feedback since June

On saturday an amount of R3070 was transferred by FNB to my credit card without any feedback or notification or arr angement

Since June I have been sending request to make arrangement for my loan & credit card as my husband had an accident & been to date unemployed since April 2013 due to an accident, he will only work January 2014 again

Only the loans department replied to my emails & an arrangement put in place

Nothing was discussed with me or even contacted emailed or sent an SMS - how can they take my salary which is purely to survive food petrol school items just basics since april has caused a huge strain financially

As a consumer I have my rights as I contacted everyone to make arrangements cancelled debit orders DSTV everything

I have been a client over 10 years with no problems prior, debits went through last night before 9 they were reversed almost R1000 in unpaid fees call centre said they cant help

I want my R3070 paid back unpaid fees reversed & debit order that was stopped before reversed R2500 then contact me for proper arrangements

Company: First National Bank
Country: South Africa
City: Cheque Card

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