Auto And General
Insurance will not pay out

We had a break in during the night of the 28.10.2013 at our cottage, all our linen, duvets, TV decoder, kettle, toaster iron, throw knifes, hairdryer, towels and 2 original paintings where, a loss of _ R 15000.00.We are insured for R 800000.00 for home content. My insurance will not pay now because I told them during the conversation that we now renting the cottage to holiday makers, based on this they now say I am running a business and therefore need different insurance. This is something I am not aware off, because I was honest they will now not pay. I feel this is grossley unfair. I was also told last night that my cottage will no longer be insured with them as of last night. How can they cancel an insurance strait away?? Surely they should give me 30 days notice/On top of this I got a new schedule this morning with exactly the same amounts on it and nowhere does it say that one policy has been cancelled. In a different email they asked me to rate them how happy I am with them. Please help me, I feel I should be entitled to some money. My policy no is 556816441
Regards Brigitte Stewartl

Company: Auto And General
Country: South Africa
City: DurbanI

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